Using Facilitation to Enhance Performance Measurement and Evaluation


Duration: 1 day    8:30 am to 4:00 pm  Date:  October 24, 2017

Session Instructor (s):  Jennifer Birch-Jones

The Session will be delivered in English


Session Description:

Recognized as an essential skill for today’s public sector leaders, facilitation is increasingly being used to navigate the many and varied discussions required for the development and implementation of sound performance measurement and evaluation. This session will identify core skills and practices, as well as facilitation processes and techniques tailored for use in measurement or evaluation but applicable to all aspects of public sector dialogue.

Why is this Session important?

  • This Session will teach you how to plan and conduct a facilitated meeting using a core set of skills and practices, techniques and tools which can be adapted for performance measurement or evaluation.

Who should come?

  • This Session is designed for Federal Government program officers, policy analysts, results and delivery unit staff, executives, managers and those working in audit, performance planning, measurement and program evaluation.

After the Session you will be able to:

  • Plan small and large-scale facilitations common to performance measurement and evaluation, such as developing a logic model & underlying theory of change, agreeing on performance indicators or evaluation questions.
  • Deal effectively with problematic situations, e.g. power imbalances, resistance, apathy.
  • Understand ways to improve your facilitation skills through practice and reflection.
  • Identify opportunities to use facilitative approaches to increase learning from performance measurement and evaluation.

Pre-Session Preparation

Participants are invited to complete
a pre-Session Survey and review select
readings provided upon registration.


How will it be delivered?

Combination of presentation, small
group work, self-study and reflection.
Materials will be tailored to the needs of registrants.

Cost Package: $395 per participant includes:

Learning Materials         Pre-Survey         Post Session Follow-up          Certificate

Lunch & 2 coffee breaks                             Free Parking

Register yourself for 3 or more sessions at once (or register 3 or more colleagues for one session at the same time) and receive a 10% discount! Contact us at 613.722.8796 x 221 to receive the discounted rate. Note: we cannot retroactively apply the discount. All 3 people must be registered and paid for at the same time.

Location: Rm 210, Ottawa Conference & Event Centre, 200 Coventry Road, Ottawa
Contact for more  information:

Ask us about an in-house option!